Frequently Asked Questions
If you have any questions about the products or order delivery please contact us.
Orders
To place an order, select the desired items, add them to your cart and then proceed to checkout. Enter your billing information, including your name, address, and phone number, before proceeding with the purchase. Once your order is confirmed, you will receive a confirmation mail
Once your order has been shipped, you will receive tracking details for your order and a link to track your order via email. You can use the tracking number on our website's tracking page to track your order or directly click on the link provided in the email.
Payments
We accept various payment methods, including, Mastercard, Visa, PayPal, Amazon Pay, Amex, Diners Club, Discover, JCB for order payments. No Cash on delivery is available. Select your preferred method during checkout.
Returns
Yes, we accept returns. You may return it within 30 days of delivery. Please ensure that the item is unused and in its original condition for a full refund or exchange. Simply contact our customer service team via support@fastfroth.com for return instructions, and we'll be happy to assist you
Yes, we offer exchanges. Please ensure that the item is unused and in its original condition for a full refund or exchange. Contact our customer service team via support@encaffein.com within 30 days for assistance with exchanging your item. For more details check our return policy page on the website.
Yes, returns and exchange are completely free of cost. You can check our return and refund page on the website for more information. And to initiate return or exchange contact our team via mail: support@fastfroth.com.
Shipping
No, we dont offer fast shipping, we offfer Standard shipping within 2-5 days and always try to transit every order immediately to reach customer on time.
All orders are processed within 1 to 2 business days and will be delivered within 2-5 days, Monday to Friday, within the US. For more details, please check our shipping page on our website.
We offer FREE Standard Shipping on all orders over US.